Charles W. Curtis

P.O. Box 201

Bodega, CA 94922

707-876-3585

ch.w.curtis@gmail.com

SUMMARY

Administrative Manager with more than 20 years experience in business, non-profit and academic settings. Specializing in process improvement and efficiencies while taking on new challenges within diverse settings. Creative, diplomatic, detail-oriented candidate with excellent written and verbal communication skills.

PROFESSIONAL EXPERIENCE

The Christian Science Monitor, Boston, MA and Bodega, CA

Distribution Manager 2000-2009

Directed the distribution and mailing operations for a premier national daily newspaper with a circulation of more than 60,000 subscribers. Maximized printing plant efficiencies and improved delivery. Reduced costs through transportation negotiations.

· Managed printing plant operations and supervisors at printing plants in Harvey, IL, Bellmawr, NJ and Redwood City, CA. Responsible for the training of new printing plant personnel. Improved performance through regular communications and new processes such as the development of a Supervisor Responsibilities document.

· Managed delivery to more than 50 U.S. Postal Entry Points throughout the country, working with hundreds of postal employees from Area Vice Presidents to Mail Clerks. Consistently improved delivery through face-to-face meetings and out-of-the-box ideas such as special newspaper containers, new transportation routes and critical entry times specific to The Christian Science Monitor.

· Supervised a national transportation system involving more than 20 transportation vendors. Wrote and edited transportation contracts, working closely with transportation vendors.

· Created and distributed daily, weekly and monthly transportation reports to management that detailed improved delivery in a concise, easy to understand manner. Helped develop the CSM tracking system which detailed all transportation information from printing plant to subscriber.

· Served on the Board of Directors of the Red Tag News Publications Association

Executive Assistant to the Publisher and the Director of Business Development 1997-2000

Provided executive-level administrative support to the Publisher and the Director of Business Development. Created new organizational methods which increased office efficiency. Improved office moral through renewed departmental confidence and professionalism.

• Managed day to day activities for the Publisher and the Director including correspondence, scheduling, prioritization of tasks and human resource issues
• Served as Office Manager and IT Coordinator for the Monitor Publishing Group
• Participated in project planning and implementation, taking part in meetings with all departments including business development, advertising and marketing
• Recorded minutes for The Christian Science Monitor Steering Committee

OPTIONS, Providence, RI

Assistant Director 1990 - 1995

Supervised an international speakers program on international issues. Increased project funding through grant development. Increased the number of participating colleges and universities through recruitment efforts. Improved marketing materials through the production of brochures and workbooks.

• Managed the day to day activities for a speakers program on international security issues
• Recruited colleges and universities for the program
• Wrote, edited and produced grant proposals, speakers’ guides and informational brochures
• Supervised work study students
• Provided general office management

COLUMBIA UNIVERSITY, New York, NY

Program Officer, Center on Japanese Economy and Business 1988 - 1990

Provided research, program support and conference planning for a prestigious academic institution at the Columbia University School of Business.

• Planned and conducted conferences and seminars involving top leaders in the fields of macro-economics, international banking and international business.
• Provided library development and research assistance to undergraduate and graduate students

Administrative Assistant, East Asian Institute 1986 - 1988

Provided administrative support for several professors including the Director of the East Asian Institute and the Director of the Pacific Basin Studies Program.

• Proof-read and edited academic documents and correspondence
• Managed calendar and travel planning for the Director
• Assisted with new graduate student orientation

Education

B.A., History, New England College, Henniker, NH

B.A., Education, New England College, Henniker, NH

Publications

“A History of Vietnam, Cambodia and Laos,” in Tenhula, John, Voices from Southeast Asia, Holmes and Meier, New York, NY 1991

Computers

Proficient in several word processing, database, desktop publishing, and on-line programs including Microsoft Word, Excel, PowerPoint, and Outlook.